Case study
Cabinet Santé+
Automated appointment booking system and showcase site.
Showcase SiteWhatsApp Automation
- Scope
- Health · Booking · Messaging
- Year
- 2024–2025
Product & responsive views
A medical practice digital front door: reassuring UX, compliant messaging, and WhatsApp-first workflows for appointments and reminders.
Challenge
Patients expected instant replies and easy booking, while the team needed to reduce phone load and no-shows without breaching privacy expectations.
Solution
Showcase site with clear CTAs, integrated booking rules, WhatsApp Business flows for confirmations, and lightweight dashboards for staff.
Outcomes
- Higher booking completion on mobile
- Fewer manual confirmations for the front desk
- Consistent patient communication across channels
Tech stack
Next.jsWhatsApp Business APIBooking logicAnalytics